Booking Rules

  • Members may book up tennis courts up to 13 days prior from 9.30 am.
  • Members can book squash courts up to 14 days prior from 10.30 am.
  • Off-Peak members (full, squash, tennis and gym) can only book courts and studio/fitness classes Monday - Friday before 5pm.
  • Junior members can only book Tennis Hard Court 1 in advance and the following courts on the day: Tennis Hard Courts 2,3,4, Squash Courts 1,2,3,4, and Table Tennis.
  • The member who books the court should select playing partners/opponents to show on the booking sheets.
  • Members must have credit on their booking system accounts in order to book a court or Studio/Fitness session with an applicable court or booking fee.
  • You can credit your account as follows.
    • Purchase credit at the club (£10 minimum).
    • Online top-up (£10 minimum) with any credit/debit card when logged into the website.
  • Late-Cancellation policy:
    • Please cancel as soon as possible when unable to play so that others may use the court.
    • When the booking is cancelled more than 24 hours prior to the reserved start time, the booking fee is automatically refunded as system credit.
    • Within 24 hours, the system will automatically charge a late-cancellation fee, however, this late-cancellation fee will be automatically refunded if the same court is re-booked (squash £3 per late-cancellation, tennis £1 per 30 minutes).
  • Check-in / No-show policy
    • The member who booked the court must check-in on the kiosk system to confirm court usage.
    • To check-in, you only need to swipe your membership card on any one of the touch screen "kiosk" systems which have been installed at the club within 1 hour and 30 minutes before (or after) your reserved start time.
    • You can also use your PIN to check-in and register your card if it's "not recognised". You can look-up your PIN when logged into the booking system website (click "My Settings" on the left side of the page).
    • Failure to check-in will automatically log the booking as a "no-show" and a no-show penalty will be charged to your booking system account (squash £6 per no-show, tennis £2 per 30 minutes).

About this squash & tennis court reservation system

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